10 Best Chatbots for WordPress Websites in 2023

Use drag and drop templates to build the chatbot and add to your website in seconds. With a carefully thought-out design, our chatbots look great on any device. Adapt chatbots to your visitor’s preferences with a personalized conversational experience.

  • Based on the type of their functions, Chatbots are classified into 3 types.
  • But increasing your conversion rates is just part of making your business thrive.
  • You’re probably already somewhat familiar with chatbots, or have at least seen one pop up in the lower right-hand corner of your computer screen while browsing online.
  • If you want to collect your customers’ contact details and phone numbers through a chat window—rather than a popup—it is a viable option.
  • With both approaches, it’s your job to ‘train’ the chatbot, even with services that take coding out of the equation.
  • If you choose annual billing, you will get free services for 2 months.

If you want more than this, plans start from $39 per month, which includes four users and unlimited chats. Chats are handled via the Pure Chat dashboard or mobile apps. In addition, conversation history loads automatically on repeat chats. If you already have an existing CRM, you can easily connect it to JivoChat for seamless communication. All the conversation data is stored in Jivo, which means there’s no need to share passwords with staff.

Best WooCommerce Chatbot Plugins in 2023

You might worry that they would hurt your customer service or hamper the quality of support you provide to users. Freshchat is a customer support live chat platform that also allows its users to create bots within its live chat interface. Most businesses think that chatbots only chat with customers and answer queries, but if done right, chatbots can be a huge asset for businesses.


The plugin is straightforward to install and incredibly beginner-friendly. AI chatbots will understand customers’ questions and develop a naturally unrestricted conversation. The chatbot should also hand over chats to operators if it fails to answer a question. This will improve the resolution rate and even help customers avoid repeating themselves.

Why are Chatbots a Necessity and not a Luxury for Businesses?

To help reach this goal, their site’s chatbot begins by asking three questions about the visitor’s role and interests. But evaluating and responding to each of those leads is arguably even more challenging, especially for busy sales teams. From there, it asks for their zip code, address, type of roof, and monthly electric bill, in order to determine whether they’re a suitable lead for solar panel installation. That’s especially true when you consider that 95% of visitors aren’t ready to make a purchase during their first visit. They might have some interest in the brand, but need more information and possibly answers to a few questions before converting.

Data about the customers visiting your website and the pages of their favorite to engage users and increase conversion. No free trial but there is a free package with limited chatbot features and services. Chat offers a free version with limited features, a basic plan for $29 per month, and a pro plan for $79 per month. HubSpot chatbot integrates with your CRM, so it pulls information directly from the CRM database, and as a result, HubSpot chatbot personalizes messages. When you display a floating chatbot on your website or add it to messenger, you save the efforts of your team members. A chatbot works, and your employees can focus on more critical tasks.

Small Business Owners

Nowadays, best chatbots for wordpresss are indispensable for many businesses. Many chatbot service providers have different features and pricing to choose the best for you. IBM Watson Assistant is a chatbot plugin that integrates with many platforms. Let’s see some of the unique features you get when connecting a chatbot to your business.


This chatbot triggers an email sequence after the conversation. Now that you have understood the technologies behind AI and how easy they are to install, it’s time you find out exactly how they will help you. They are convenient because they can work tirelessly 24/7 and support users at any time. Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience building WordPress websites. We have been creating WordPress tutorials since 2009, and WPBeginner has become the largest free WordPress resource site in the industry. It comes with ready-to-use bots, such as the Info-Capture and the Answer Bot.

WP-Chatbot for Messenger by Mobile Monkey

You can also integrate the platform with other third-party platforms besides just support tools. You can plugin with platforms like Facebook, Slack, MailChimp, CRM, and others in seconds. That means you can run marketing campaigns besides enhancing your support process. Crisp recently brought in its chatbot functionality which is a part of their unlimited plan only. However, its features have certainly convinced many of their prospects to take a liking to their chatbot.

live chat

If you’re used to designing in this manner, you’ll probably love the builder interface. But what if your customers would prefer to use another language other than English? Tidio supports an impressive number of 183 languages, out of which 21 come pre-translated. DriftAfter creating an account, users can simply install the platform’s plugin, then copy and paste a line of widget code from their account into their site’s header.

Why do you need a chatbot

But do know that the pricing could vary based on the number of agents on your team. Gather user information to create new leads.Chatbots can be used to collect email addresses and enable users to sign up for more information. You could also easily combine this with other functions.